87 Galligan Road • Gilberts, IL 60136 | 847-428-2861

New Resident Information

Welcome to Gilberts!

We are thrilled that you have chosen to live in the “2nd Safest City in Illinois” as ranked by Safewise.com. The Village of Gilberts was platted in 1855 and was incorporated in 1890. With an area of 5.5 square miles, the Village has a current estimated population of 8,097. Gilberts is a place close to major cities, but far enough away to provide room for healthy growth of families, small businesses and light industrial manufacturing. The Village hosts several community events throughout the year including an Easter Egg Hunt, Community-Wide Garage Sale, Fishing Derby, Community Days Festival, Movies in the Park, Fall Bonfire, and Tree Lighting Ceremony. Here in Gilberts, we believe that we are growing with vision and pride ourselves on our commitment to our community. This page contains information on the most commonly asked topics for new residents. If you have additional questions not found on this webpage, please contact the village by calling (847) 428-2861. 

Water, Sewer, and Garbage Utilities

The Village provides water and sewer service for many properties. Please contact Utility Billing at (847) 428-4167 for any account setups or changes and for any other utility billing question. Bills are issued January, March, May, July, September and November; and are due on the 10th of the following month. Charges on utility bills can include water, sewer, garbage and additional fees as needed. Bills can be paid at Village Hall (87 Galligan Road) in person or dropped in the white drop box in the parking lot; at the Utility Department (73 Industrial Drive) in person; via Auto Debit (form must be submitted for this option); or electronically through a link on the Village’s website. 

Other Utilities

AT&T U-Verse (cable, internet): 800-288-2020

Comcast Business (internet): www.business.comcast.com

ComEd (electricity): 800-334-7661

Mediacom (cable): 800-824-6047

Northern Illinois Gas / NICOR (natural gas): 800-642-6748

Astound/WOW (cable, internet): 800-427-8686


Recycling and Garbage

The Village has contracted with MDC Environmental Services to provide residential refuse, recycling and yard waste collection.

Collection Days

  • SOUTH of Higgins Road collection day is THURSDAY.

  • NORTH of Higgins Road collection day is FRIDAY.

  • Optional Services: Dumpsters, special pickups of large items and white goods (appliances) can be scheduled by contacting MDC at (815) 568-7274.

  • Please have carts curbside by 7 am on pickup day. 

  • Bulk items are allowed (couches, tables, bed, bundled carpeting)

Yard Waste

  • Yard waste is collected from April 1 to December 1.

  • Stickers are NOT required.

  • Yard waste must be in 30-gallon biodegradable brown paper bags or in open 30-gallon garbage cans.

  • Bundled tree branches cannot be longer than 4 feet.

Acceptable Recyclables

  • Newspaper, chipboard, magazines, catalogs, office paper, junk mail, paper grocery bags, corrugated cardboard (wax-free), plastic items (coded 1-7), glass bottles, aluminum cans.

For more information on the Village's refuse services, please click here.

Post Office and Library

Post Office

Address: 57 Railroad Street, Gilberts, IL 60136

Telephone: (847) 426-6313

Hours of Operation: Monday-Friday 8:30am-4:30pm

                                       Saturday 7:30am-12:00pm

Public Library

Fox River Valley Public Libraries

Website: www.frvpld.info

Randall Oaks Library

Address: 500 N. Randall Road, West Dundee IL 60118

Telephone: (847) 428-3661

Dundee Library

Address: 555 Barrington Ave, East Dundee IL 60118

Telephone: (847) 428-3661 


Community Assistance Organizations

Community Crisis Center of Elgin

Telephone: (847) 697-2380

Website: www.crisiscenter.org

FISH Food Pantry

Address: 150 S. Kennedy Drive, Unit 15A, Carpentersville, IL 60110

Telephone: (847) 428-4357

Website: www.fish-food-pantry.org

Kane County Health Department

Address: 1750 Grandstand Place, Elgin, IL 60123

Telephone: (630) 208-3801

Website: www.kanehealth.com

Kane County Clerk

Address: 719 S. Batavia Ave., Bldg. B Geneva, IL 60134

Telephone: (630) 232-5950

Website: www.kanecountyclerk.org


Community Organizations

Dundee Township Park District

Address: 500 N Randall Road, West Dundee,
IL 60118

Telephone: (847) 428-7131

Website: www.dtpd.org

Fraternal Order of Eagles

Address: 325 Raymond Drive, Gilberts, IL 60136

Telephone: (847) 695-7919

Website: www.foe.com/1047

Gilberts Family YMCA Branch

Address: 50 N. McLean Blvd., Elgin, IL 60123

Telephone: (847) 888-7410

Website: http://www.taylorymca.org/


School District 300

Gilberts Elementary School

Address: 729 Paperback Lane, Gilberts IL 60136

Telephone: (224) 484-5900

Website: http://ges.d300.org

Dundee Middle School

Address: 4200 W Main Street, West Dundee IL 60118

Telephone: (224) 484-4500

Website: https://www.d300.org/dms

Hampshire High School

Address: 1600 Big Timber Road, Hampshire IL 60140

Telephone: (847) 792-3500

Website: http://hhs.d300.org

Cambridge Lakes Charter School

Address: 900 Wester Blvd, Pingree Grove IL 60140

Telephone: (847) 464-5300

Website: https://www.cambridgelakescharterschool.net/

Places of Worship

Fellowship Life Bible Church

Address: 729 Paperback Lane, Gilberts IL 60136 (Gilberts Elementary School)

Telephone: (847) 468-0496

Website: https://fellowship-life.org/#/home

St. Mary Catholic Church

Address: 10 Matteson Road, Gilberts IL 60136 

Telephone: (847) 426-2217

Website: https://parish.st-cath.net/

St. Peter Lutheran Church of Gilberts

Address: 10 Matteson Road, Gilberts IL 60136 

Telephone: (847) 426-2217

Website: https://stpeterlutheran.org/




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The Village of Gilberts / Building
87 Galligan Road
Gilberts, IL 60136
Phone: 847-428-2861
Fax: 847-428-2955

Office Hours
Monday - Friday:
8:30 am-4:30 pm

Police Department
86 Railroad St.
Gilberts, IL 60136
Phone: 847-428-2861
Fax: 847-428-4232
Emergency: 9-1-1
Non-Emergency Dispatch: 630-232-8400

Finance / Public Works
73 Industrial Dr.
Gilberts, IL 60136
Phone: 847-428-2861
Fax: 847-551-3382

Office Hours
8:30 am-4:30 pm