Water and Wastewater

To open an account for water and wastewater service call 847-428-4167 or if you have questions you can email the water department at waterbills@villageofgilberts.com.

Water and Wastewater Rates

Ordinance No. 08-2010-Village Code Amendment (An Ordinance Amending Section 14 Village Fee Schedule of the Village Gilberts Code)

Section 14.4.4
Water and Sanitary Sewage Rates Within the Corporate Limits
Residential: Water only per 1,000 Gallons: $4.50
Commercial: Water only per 1,000 Gallons: $4.50
Industrial: Water only per 1,000 Gallons: $4.50
Residential: Water and Sanitary Sewage, per 1,000 gallons of water used: $9.00
Commercial: Water and Sanitary Sewage, per 1,000 gallons of water used:$9.00
Industrial: Water and Sanitary Sewage, per 1,000 gallons of water used: $9.00
Minimum billing per month: $10.00 (water and wastewater)
Late Payment Fee: 10% (of outstading bill amount)
Disconnection Notice Fee (Blue Hang Tag): $25.00

Section 14.4.5
Disconnection for Non-Payment
Fee to reconnect water service: $100.00 Plus: settlement of delinquent account

Water Shut Off Policy
The Village adopted Resolution 09-05R establishing a "water shut-off" policy for the benefit of seriously ill residents or those with life threatening illnesses or medical conditions. The medical condition must be certified to the Village by a registered physician or the Kane County Board of Health. The certification must be in writing and state the name, address, phone number and the nature of the medical condition and will protect a resident from water shut-off for a period of time not to exceed 30 calendar days unless the certification is renewed for an additional time period at the sole descretion of the Village.

User Charges
The Village adopted Ordinance 04-2012 establishing user charges when water meters cannot be accuratley read. Whenever, for any cause, a meter fails to operate, or no measurement of the flow is available, or a meter was not or could not be read during the normal route of the reader, an estimate may be made by the superintendent or his designee of the amount of water supplied since the immediately previous reading, and the user sall pay usage charges based on the estimated amount of water supplied. In the event that an actual reading shows that the estimated charges did not accurately reflect the actual usage the user shall be responsible for the difference between the estimated usage and the actual usage. 

In the event that the water department is unable to gain access to read, repair, or replace the inside meter, the Village reserves the right to submit an estimated reading and bill accordingly.

For the second and each subsequent estimated bill issued by the Village for a particular property, a $25.00 administrative fee will be added to each bill.

Water Treatment Facility
The Village of Gilberts is very proud of its water treatment facilities. For the second year, the Village Water Treatment Plant has been nominated by the Illinois Association of Water Pollution Control Operators for the Group Two Plant of the Year Award.

Preventative Maintenance

Well pump #3 is in the process of being reassembled after 7 years of service and hundreds of millions of gallons of water pumped with no maintenance issues. This is part of the routine preventative maintenance program to insure that our municipal water supply is operating at peak efficiency. This is one of two pumps that are used to supply water to the municipal system. Each pump is capable of supplying approximately 1,100 gallons per minute.

Please click this icon to learn about water conservation.

Annual Water Quality Report-2011
A Tradition of Personal Service & Quality Water

Dear Customers:

The Village of Gilberts places a strong emphasis on educating our residents on the quality of our drinking water. Please review this 2011 Annual Water Quality Report, which outlines information applicable to your local water system. You'll find that we provide water that meets or surpasses all federal and state water quality regulations. Just as important, the Village of Gilberts makes the necessary investments to maintain and upgrade its facilities so that we can deliver quality water directly to your tap 24 hours a day, seven days a week. As regulations and drinking water standards change, it is our ongoing commitment to you to incorporate these changes in our water system in a prompt and cost-effective manner. Our customers are our top priority, and we are committed to providing them with the highest quality drinking water and service possible now and in the years to come.

Quality Control Everyday, By Water Experts

We have a responsibility to help protect the health of our customers, and it's a responsibility we take very seriously. At the Village of Gilberts treatment facility, water quality is sampled and tested daily with comprehensive, state=of-the-art laboratory testing equipment. Water is monitored at every stage, from the raw water supply, through the treatment process and finally through the many miles of pipeline which bring water to your homes and businesses.

Water is a Water Quality Report?

To comply with state and U.S. Environmental Protection Agency (EPA) regulation, the Village of Gilberts issues a report annually describing the quality of you drinking water. The purpose of this report is to raise your understanding of drinking water and awareness of the need to protect your drinking water sources. This report provides an overview of last year's (2010) water quality. It includes details about where your water comes from and what it contains. If you have any questions about this report or your drinking water, please call John J. Castillo, Utility Superintendant at: 847-428-4167.

Source Water Information

The source of water for Gilberts is groundwater. Two wells, #3 and #4, each over 1,000 feet deep, draw from a deep bedrock aquifer, an aquifer is a porous underground formation (such as sand, gravel, or fractured bedrock) that is saturated with water, Two new wells and an ion exchange treatment, system were placed in service in January of 2002. The Illinois EPA has completed a source water assessment for the Gilberts system. The Gilberts wells are not considered geologically sensitive by Illinois EPA, and no potential sources of contamination were identified in the source eater assessment. If you would like a summary of the information contained in this report, contact John J. Castillo at 847-428-4167 or email at jcastillo@villageof gilberts.com.

Questions?

Lead and Copper

Not all sample results may have been used for calculating the Highest Level Detected because some results may be part of an evaluation to determine where compliance sampling should occur in the future.

WATER INFORMATION SOURCES

U.S. Environmental Protection Agency - www.epa.gov/safewater

Safe Drinking Water Hotline: 800-426-4791

IL Environmental Protection Agency - http://www.epa.state.il.us/

Surf Your Watershed - www.epa.gov/surf

Environfacts: access to US environmental data - www.epa.gov/enviro

Locate your watershed and a host of information.
http://cfpub.epa.gov/surf/locate/index.cfm

Note: Not all testing is required on an annual frequency, the results above reflect the most recent required analyses by the EPA.

Gilbert's public water supply was tested for unregulated contaminant monitoring (UCMR2) as part of a small systems screening survey in January of 2008. All results were less than the Minimum Reporting Level (MRL)

1. The MCL for Beta/photon emitters is often written as 4 millirem/year (measure of rate of radiation absorbed by the body). Laboratory results are reported in pC/L as we have on the table above. EPA considers 50 pC/L as the level of concern for beta emitters.

2. Fluoride is added to the water supply to help promote strong teeth. The Illinois Department of Public Health recommends an optimal fluoride level of 0.9 mg/l to 1.2 mg/l. Gilberts achieved perfect compliance in 2010 for maintaining the fluoride concentration within this range.

3. Compliance with the Lead and copper Rule (LCR) is determined by the levels of lead and copper found in samples taken from customers' taps. LCR requirements are met if the 90^th percentile of all samples taken does not exceed the action level of 15 ppb for lead or 1,300 ppm for copper. The "amount detected" reported in the data table refers to the level at the 90^th percentile sample. If lead does not appear in the table, then none was detected in the 90^th percentile tap water sample.

4. Iron is currently not regulated by USEPA. However, the state has set an MCL for iron for supplies serving a population of 1000 or more. Iron is not a health concern but can cause staining of plumbing and fixtures.

5. There is no state or federal MCL for sodium. Monitoring is required to provide information to consumers and health officials that are concerned about sodium intake due to dietary precautions. If you area on a sodium-restricted diet, you should consult a physician about this level of sodium in the water.

Important Health Information

Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk. More information about ontaminants and potential health effects can be obtained by calling the USEPA's Safe Drinking Water Hotline (1-800-426-4791).

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers.

USEPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the USEPA's Safe Drinking Water Hotline (1-800-426-4791).

LEAD
If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. [NAME OF UTILITY] is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing

your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline or at http://www.epa.gov/safewater/lead.

How to Read the Data Tables
The Village of Gilberts conductions extensive sampling and testing to ensure that your water meets all water quality standards. The test results are reported in the data tables. While most sampling was conducted in 2010, certain substances are monitored less than once per year because the levels do not change frequently. For help with interpreting these tables, see the "Table Definitions" section and footnotes.

Table Definitions and Abbreviations
Maximum Contaminant Level Goal (MCLG)
The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

Maximum Contaminant Level (MCL)
The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

Treatment Technique (TT)*
A required process intended to reduce the level of a contaminant in drinking water.

Action Level (AL)*
The concentration of a contaminant that triggers treatment or other required actions by the water supply.

Maximum Residual Disinfectant Level Goal (MRDLG)
The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

Maximum Residual Disinfectant Level (MRDL)
The highest level of a drinking water disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

ND: Not detectable at testing limits
N/A: Not Applicable
AL: Action Level
MFL: Million fibers per liter
TT: Treatment Technique
NTU: Nephelometric Turbidity Units
mrem/year: millirems per year (a measure of radiation absorbed by the body)
pCi/L: picocuries per liter (a measure of radioactivity)
ppm: parts per million, or milligrams per liter (mg/l)
ppb: parts per billion, or micrograms per liter (ug/l)
ppt: parts per trillion, or nanograms per liter
ppq: parts per quadrillion, or picograms per liter

Substances Expected to be in Drinking Water
The sources of drinking water (both tap water and bottled water) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over the surface of the land or through the ground, it can dissolve naturally occurring minerals and radioactive materials, and pick up substances resulting from the presence of animals or human activity.

Possible contaminants consist of:
• Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations and wildlife;
• Inorganic contaminants, such as salts and metals, which may be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming;
• Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff and residential uses;
• Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and may also come from gas stations, urban stormwater runoff and septic systems; and
• Radioactive contaminants, which may be naturally occurring or be the result of oil and gas production and mining activities.

In order to ensure that tap water is safe to drink, USEPA prescribes regulations that limit the amount of certain contaminants in water provided by public water systems. FDA regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.