To open an account for water and wastewater service call 847-428-4167 or if you have questions you can email the water department at waterbills@villageofgilberts.com.

Water and Wastewater Rates

Ordinance No. 08-2010-Village Code Amendment (An Ordinance Amending Section 14 Village Fee Schedule of the Village Gilberts Code)

Section 14.4.4
Water and Sanitary Sewage Rates Within the Corporate Limits
Residential: Water only per 1,000 Gallons: $4.50
Commercial: Water only per 1,000 Gallons: $4.50
Industrial: Water only per 1,000 Gallons: $4.50
Residential: Water and Sanitary Sewage, per 1,000 gallons of water used: $9.00
Commercial: Water and Sanitary Sewage, per 1,000 gallons of water used:$9.00
Industrial: Water and Sanitary Sewage, per 1,000 gallons of water used: $9.00
Minimum billing per month: $10.00 (water and wastewater)
Late Payment Fee: 10% (of outstading bill amount)
Disconnection Notice Fee (Blue Hang Tag): $25.00

Section 14.4.5
Disconnection for Non-Payment
Fee to reconnect water service: $100.00 Plus: settlement of delinquent account

Water Shut Off Policy
The Village adopted Resolution 09-05R establishing a "water shut-off" policy for the benefit of seriously ill residents or those with life threatening illnesses or medical conditions. The medical condition must be certified to the Village by a registered physician or the Kane County Board of Health. The certification must be in writing and state the name, address, phone number and the nature of the medical condition and will protect a resident from water shut-off for a period of time not to exceed 30 calendar days unless the certification is renewed for an additional time period at the sole descretion of the Village.

Water Treatment Facility
The Village of Gilberts is very proud of its water treatment facilities. For the second year, the Village Water Treatment Plant has been nominated by the Illinois Association of Water Pollution Control Operators for the Group Two Plant of the Year Award.

Preventative Maintenance

Well pump #3 is in the process of being reassembled after 7 years of service and hundreds of millions of gallons of water pumped with no maintenance issues. This is part of the routine preventative maintenance program to insure that our municipal water supply is operating at peak efficiency. This is one of two pumps that are used to supply water to the municipal system. Each pump is capable of supplying approximately 1,100 gallons per minute.

Please click this icon to learn about water conservation.

Annual Water Quality Report-2009

The Village of Gilberts places a strong emphasis on educating our residents on the quality of our drinking water. You will find that we provide water that meets or surpasses all federal and state water quality regulations. Just as important, the Village of Gilberts makes the necessary investments to maintain and upgrade its facilities so that we can deliver quality water directly to your tap 24 hours a day, seven days a week.

At the Village of Gilberts treatment facility, water quality is sampled and tested daily with comprehensive, state-of-the-art laboratory testing equipment. Water is monitored at every stage, from the raw water supply, through the treatment process and finally through the many miles of pipeline which brings water to your homes and businesses.

The source of water for Gilberts is groundwater. Two wells, #3 and #4, each over 1,000 feet deep, draws from a deep bedrock aquifer. An aquifer is a porous underground formation (such as sand, gravel, or fractured bedrock) that is saturated with water. Two new wells and an ion exchange treatment system were placed in service in January of 2002. The Illinois EPA has completed a source water assessment for the Gilberts system. These wells are not considered geologically sensitive by IEPA, and no potential sources of contamination were identified in the summary of the information.

To comply with state and US Environmental Protection Agency (EPA) regulations, the Village of Gilberts issues a report annually describing the quality of your drinking water. The purpose of this report is to raise your awareness of the need to protect your drinking water sources.

The attached report provides an overview of last year's (2009) water quality. We are pleased to report that during the past year, the water delivered to your home or business complied with, or was better than all state and federal drinking water requirements.

For your information, we have compiled a table showing what substances were detected in your drinking water.

Our residents are our top priority, and we are committed to providing you with the highest quality drinking water and service possible now and in the years to come.

Regulated Substances (Measured in the Water Leaving the Treatment Facility)

Substance
Year MCLG

MCL

Amount

Detected

Range of

Detection

Compliance

Achieved

Typical Source

combined radium 2004

   0

   5
1.9 1.3 - 2.4

      yes
erosion of natural deposits

barium 2005

   2

   2
0.7

0.0 - 0.7

       yes

discharge of drilling wastes; discharge of metal refineries; erosion of natural deposits

alpha emitters 2004

   3

15

1.9

1.1 - 3

       yes
erosion of natural deposits

beta/photon emitters 2004

1.6

50
1.6

1.6 - 1.6

       yes
decay of natural and man-made deposits

fluoride 2007

   4

   4
1.1

0.91 - 1.1

       yes
water additive that promotes strong teeth

carbon tetrachloride 2007

   0

   5
1.19 1.19-1.19

       yes
discharge from chemical plants and other industrial activities

Other Compounds (Measured in the Distribution System)

Substance Year

MCLG /

MRDLG

MCL/

MRDL
Amount

Detected

Range of

Detected

Compliance

Achieved

Typical Source

TTHMs 2006

    NA

    80

    30.3
30.3-30.3

       yes

by-product of drinking water

chlorination

HAAS 2006

    NA

    60

     9.1
9.1 - 9.1

       yes
by-product of drinking water

chlorination

Chlorine 2007

     4

     4

     0.4
0.2 - 0.6

       yes

water additive used to control

microbes

Lead and Copper (Collected at Customers' Taps)

Substance Year MCGL

Action

Level
Amount

Detected

# of

Samples
Compliance

Typical Source

Copper 2007 1.3 1.1 20 yes

corrosion of household plumbing

systems

Lead 2007 15 ND 20 yes

corrosion of household plumbing

systems

State Regulated Substances

Substance Year MCLG MCL

Amount

Detected

Range of

Detection

Compliance

Achieved
    Typical Source

Iron 2005 NA 1000     ND ND - ND Yes Erosion of naturally occuring deposits

Sodium

2005 NA NA    120 120 - 120 Yes Erosion of naturally occuring deposits; by-product of home water softening (Your water is softened at the plant so a water softner is not necessary).

Zinc 2005 NA 5000    ND ND - ND Yes Naturally occuring; water treatment additive

Unregulated Substances

Substance Year

Amount Detected

Range of Detection
   Typical Source

Bromodichloromethane 2006

7.3
     7.3 - 7.3    By-product of drinking water chlorination

Chlorodibromomethane 2006

2.7
     2.7 - 2.7    By-product of drinking water chlorination

Chloroform 2006

20.3
   20.3 - 20.3    By-product of drinking water chlorination

Dichloroacetic acid 2006

3.7
     3.7 - 3.7    By-product of drinking water chlorination

Trichloroacetic acid 2006

5.4
     5.4 - 5.4    By-product of drinking water chlorination

Sulfate 2005

22.2
   22.2 - 22.2    Erosion of naturally occuring deposits

NOTE: Not all testing is required on an annual frequency, the results above reflect the most recent required analyses by the EPA.

WATER INFORMATION SOURCES

U.S. Environmental Protection Agency - www.epa.gov/safewater

Safe Drinking Water Hotline: 800-426-4791

IL Environmental Protection Agency - http://www.epa.state.il.us/

Surf Your Watershed - www.epa.gov/surf

Environfacts: access to US environmental data - www.epa.gov/enviro